The author criticizes the rising trend of American hospitals prioritizing luxurious amenities, likening them to hospitality or travel experiences for patients. This approach, she argues, has led to increased costs for patients while adding no substantial health benefits. Additionally, it places emphasis on services irrelevant to patient health, such as art collections or gourmet meals, and distracts from issues with scheduling, waiting times, and insufficient staffing.
Software firm Blue Yonder providing services to US and UK stores, including Starbucks, hit by ransomware attack
Blue Yonder, a supply chain software provider, experienced a ransomware attack which disrupted its services, affecting clients such as Starbucks and UK grocery chain Sainsbury.