Having 24/7 customer support is crucial in managing IT disruption effectively. Immediate assistance can prevent financial loss and reputational damage, ensuring business continuity. Timely resolution provided by customer support can make the difference between success and failure during IT emergencies.
Hackers are targeting Windows Quick Assist remote desktop features to deploy ransomware
Remote access tools like Windows Quick Assist are prime targets for cyber threat actors, as Microsoft warns of the increased risk of ransomware attacks. It