Industry players are warning of privacy gaps in voice technology, particularly when used in the medical industry. In addition to securing servers platforms, considerations must be made regarding unintended audiences for calls and appropriate use of the technology. For example, a message from the radiology department being heard in a home setting would be giving away too much information.

Medicaid’s Next Performance Test: Can Plans Reach the Members They’re Accountable For?
For many of Medicaid’s highest-need members, the problem isn’t that services don’t exist. It’s that the system can’t consistently reach the people who need those


