At the HIMSS Global Health Conference, Roberta Schwartz of Houston Methodist Hospital discussed “Smart Hospitals in Action,” highlighting a multi-step plan for enhancing patient experience through technology. Key initiatives include text messaging for communication, camera installations in rooms, and plans for automation and AI integration. These efforts aim to improve patient satisfaction, reduce length of stay, and centralize services.
The True Cost of Focusing on Cost Instead of Cost-Effectiveness
When payors consider only the cost of the medication and not the cost and risk to the patient, doctor, and healthcare system, the irony is
