Marilee Benson, president of Zen Healthcare IT, believes interoperability is key to enhancing the patient experience and improving health outcomes. In an interview, she asserts that managed platforms can overcome common challenges in healthcare data exchange and are becoming increasingly important as health tech vendors and providers transition to trusted data exchange frameworks (TEFCA). She expects that by the end of 2025, patients should be able to access their complete medical history through a TEFCA-qualified health app.
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