Banner Health launched “Text the CEO,” allowing real-time patient feedback during hospital visits through QR codes and text messages. This innovative system enables leadership to respond promptly, enhancing the patient experience. Since its introduction, it has expanded to over 125 locations, significantly improving patient satisfaction and care quality. Amy Adashek-Pinn will present this initiative at HIMSS25.
New Guidelines: Cybersecurity Resilience in the Healthcare Industry
In response to growing cyber threats, healthcare cybersecurity requirements are set to tighten, shifting towards resilience rather than prevention. The proposed changes include an emphasis
