Unauthorized collaboration tools are causing conflict between IT departments and employees over security concerns and preferences. A survey found that 82% of end-users resist IT dictating which tools they should use. However, IT is mostly prevailing, with 63% of professionals surveyed saying they win when employees push back. Cybersecurity is a major risk as new tools are introduced without IT involvement, with concerns over the security of company data. Organizations in the healthcare sector are particularly vulnerable to cyber breaches.

Mayo Clinic to test new generative AI applications from Microsoft
Mayo Clinic has partnered with Microsoft to be one of the first healthcare systems to utilise Microsoft 365 Copilot, a generative AI platform. The early