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RPA helps Samsung Medical Center reduce records issuance wait times to 5 minutes

RPA helps Samsung Medical Center reduce records issuance wait times to 5 minutes

Samsung Medical Center in South Korea has automated patient services, including medical record issuance, through its DARWIN system, achieving HIMSS Stage 7 in 2023. The enhanced online platform reduced wait times from 50 to 5 minutes, increased online issuance rates to over 30%, achieved a 0% error rate, and saved costs, while significantly lowering carbon emissions.

Source: www.healthcareitnews.com –

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