Patty Hayward, general manager of healthcare and life sciences at Talkdesk, discussed the importance of data transformation at HIMSS25. She emphasized the need for healthcare organizations to shift from on-premises infrastructure to a cloud-first approach, leveraging agentic artificial intelligence (AI) and cloud-native AI-powered patient experience platforms. This approach improves efficiency, reduces costs and enhances both patient and staff experiences by automating complex workflows, thus transforming contact centers into strategic assets.
Meta and PortSwigger drive offensive security further to find what others miss
Meta Bug Bounty and PortSwigger have formed a partnership to help security researchers sharpen their skills, collaborate more closely, and improve vulnerability discovery. The initiative
