Patty Hayward, general manager of healthcare and life sciences at Talkdesk, discussed the importance of data transformation at HIMSS25. She emphasized the need for healthcare organizations to shift from on-premises infrastructure to a cloud-first approach, leveraging agentic artificial intelligence (AI) and cloud-native AI-powered patient experience platforms. This approach improves efficiency, reduces costs and enhances both patient and staff experiences by automating complex workflows, thus transforming contact centers into strategic assets.

Apache ActiveMQ Flaw Exploited to Deploy DripDropper Malware on Cloud Linux Systems
Threat actors are exploiting a nearly two-year-old security flaw in Apache ActiveMQ to gain persistent access to cloud Linux systems and deploy malware called DripDropper.