Patty Hayward, general manager of healthcare and life sciences at Talkdesk, discussed the importance of data transformation at HIMSS25. She emphasized the need for healthcare organizations to shift from on-premises infrastructure to a cloud-first approach, leveraging agentic artificial intelligence (AI) and cloud-native AI-powered patient experience platforms. This approach improves efficiency, reduces costs and enhances both patient and staff experiences by automating complex workflows, thus transforming contact centers into strategic assets.
At SXSW, Cuban and eMed CEO Draw Contrast Between Them and Other “Marketing” Companies
Mark Cuban, co-founder of Cost Plus Drugs, and Linda Yaccarino, CEO of the employer GLP-1 platform eMed Population Health, were at SXSW drawing a contrast
