Healthcare organizations expect patients to answer calls without verification, risking exposure to fraud like caller ID spoofing. Maurie Munro from Transaction Network Services discusses strategies to protect against call fraud, including enhancing call legitimacy, maintaining patient-provider connections, and improving staff experiences to safeguard reputations and foster patient loyalty.
Co-op hackers stole 'significant' amount of customer data – BBC
Co-op hackers have compromised a substantial amount of customer data, according to a BBC report. The breach is described as significant, raising concerns about the
