Healthcare organizations expect patients to answer calls without verification, risking exposure to fraud like caller ID spoofing. Maurie Munro from Transaction Network Services discusses strategies to protect against call fraud, including enhancing call legitimacy, maintaining patient-provider connections, and improving staff experiences to safeguard reputations and foster patient loyalty.
How the EMRAM supports information security
The content discusses enterprise taxonomy and maturity models, focusing on operations, cybersecurity, privacy, EMRAM, organizational governance, and the management of business data and information. It
