Healthcare organizations expect patients to answer calls without verification, risking exposure to fraud like caller ID spoofing. Maurie Munro from Transaction Network Services discusses strategies to protect against call fraud, including enhancing call legitimacy, maintaining patient-provider connections, and improving staff experiences to safeguard reputations and foster patient loyalty.

HSCC CWG urges halting NPRM, calls for joint cybersecurity policy reform to boost healthcare resilience
The Cybersecurity Working Group (CWG) within the U.S. Healthcare and Public Health Sector Coordinating Council (HSCC) has called on the country’s federal administration to work