Approximately two-thirds (66%) of US patients prefer to schedule appointments for sensitive health issues using chatbots rather than staff, a Talkdesk survey found. Moreover, 62% felt the support they receive from their healthcare provider has either stayed the same or worsened in the past year. Nonetheless, 51% of respondents expressed optimism that AI will enhance their patient experience within the next year, with millennials showing the highest amount of hope at 60%.
Android App-Masquerading Malware Racks Up Over 100K Downloads
The financial management app, Finance Simplified, which targeted Indian users and accumulated over 100,000 downloads, has been removed from Google Play Store for concealing the
