Artificial intelligence (AI) can transform how healthcare providers communicate with patients by personalizing interactions and giving clinicians the opportunity to focus more on human interactions. However, transparency about AI use is crucial for patient trust. Chatbots, such as “Jessica”, can potentially improve the patient experience by providing information and support, but patients should be made aware that they are interacting with a bot rather than a human.
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Thailand’s first int’l private hospital goes ‘all the way’ with EMR
BNH Hospital in Thailand has fully transitioned to digital record-keeping, adopting a new Electronic Medical Record (EMR) system, InterSystems TrakCare. The system sees 100% clinician