Data from athenahealth’s Patient Digital Engagement Index reveals that higher patient digital engagement improves financial performance for healthcare practices, reducing after-hours documentation time. The study analyzed data from 50 million patients across over 6,300 practices. Enhanced digital tools correlate with increased patient payments, emphasizing the necessity of effective patient engagement in modern healthcare.

The True Cost of Focusing on Cost Instead of Cost-Effectiveness
When payors consider only the cost of the medication and not the cost and risk to the patient, doctor, and healthcare system, the irony is


