LifeBridge Health faced challenges in improving telemedicine efficiency and patient adoption. To address issues such as long wait times, it created a standalone telemedicine center with dedicated staff and integrated workflows resembling physical locations. This shift led to a tripling of telemedicine patient volume, significantly reduced wait times, and high patient satisfaction, ultimately enhancing operational effectiveness and margins.
Te Whatu Ora saves 175 more digital roles
Te Whatu Ora Health New Zealand will retain 175 Digital Services roles after stakeholder consultations, reducing initial plans to cut 653 positions. Despite keeping 1,460
