Healthcare organizations are rapidly adopting AI to enhance patient engagement and improve operational productivity. However, there’s a gap between AI transparency and personalization as perceived by healthcare providers and patients. As per the Twilio’s 2024 State of Nonprofit Digital Engagement Report, 88% of healthcare institutions believe they’re transparent with AI data use, while only 1 in 4 patients agree. Also, only 6% of healthcare nonprofits personalize communications, though two-thirds of patients deem this highly important. To address these, more transparency in data usage and better personalized communication are required.
Commvault Launches Advanced Cyber Resilience Solutions to Protect Healthcare Records Amid Rising Attacks
Commvault, a provider of cyber resilience and data protection solutions, is offering technologies to quickly recover Electronic Health Records (EHR) amid increasing cyber threats. The
