Hotel industry experts are urging the adoption of unified data platforms to increase efficiency, tackle labor shortages, and enhance guest experiences. Increasingly, property management systems (PMS) like Cloudbeds and Stayntouch use AI and cloud technology to streamline operations, reducing staff workload through automation, and cutting costs with real-time data analysis. Additionally, software integrations are seen as key to tailoring guest experiences, thereby increasing revenue.

Phishing Campaign Impersonates Booking.com, Plants Malware
Cybersecurity professionals have raised concerns over a new phishing campaign that imitates Booking.com to plant credential-stealing malware. The threat, first detected in December 2024, targets