Healthdirect Australia successfully implemented an AI-powered clinical decision support system (AI CDSS), developed by Polish firm Infermedica, to augment its national helpline services. This update helped to improve clinical decision-making by considering multiple symptoms and risk factors. The initial changeover faced resistance due to a stark difference in user interface. However, user satisfaction has since improved and the system is handling an increasing number of calls, managing symptoms at home and reducing emergency call numbers.
Getting the right information to patients without adding clinical, IT burdens
Advocate Health launched a personalized digital health journey to enhance patient engagement through automation and integration with its Epic EHR system, resulting in a 30%
