Australia’s national health service provider, Healthdirect, successfully implemented an AI-powered clinical decision support system (CDSS) to augment its helpline services. This improved tool, created by Polish firm Infermedica, enables better alignment with patient symptoms and risk factors, leading to more accurate triage. Despite initial resistance, nurses have broadly accepted the new system after adjustments based on feedback. The tool increased customer satisfaction scores and enabled the diversion of half of emergency calls to less acute services over the past year.
Data-loss prevention company cyberhaven hit by breach, statement says, ET CISO
Hackers exploited an employee of data protection company Cyberhaven to potentially steal sensitive user information, according to a statement reviewed by Reuters. The cybercriminals also
