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Justin Delfino – IAM

AI and intellectual property solutions provider Evalueserve is using AI to optimise operations, gather insights from large data sets and personalise customer interactions. However, data privacy, biased decisions and regulatory lag present challenges. Companies can mitigate these issues by creating an AI strategy with data integrity, security, and regulation compliance at its core. Investing in team skills, collaborating with industry peers, and routine reassessment are also suggested. A strategic, ethical, and proactive mindset may help companies to balance risks and benefits of AI.

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