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Intermountain CISO West: Cybersecurity for revenue cycle should be a KPI

Intermountain Healthcare’s chief information security officer, Karl West, spoke at the HIMSS19 Revenue Cycle Solutions Summit, emphasizing the importance of cybersecurity in the revenue cycle. West highlighted the various threats and sources of loss, including phishing, malware, misconfiguration of systems, and nation-state actors. He stressed the need for vulnerability management, regular patching, and strong partnerships with vendors and cloud partners. Understanding data inventory and classification, as well as data loss protection tools, were also highlighted as essential practices.

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