The Centers for Medicare & Medicaid Services (CMS) has released HCAHPS 2.0, an updated survey to assess patient experiences in hospitals. The updated version introduces new items, revised domains, and unique reporting structures that better evaluate patient preferences. Initial data revealed that patient care perception and staff cohesion emerged as significant factors affecting the overall rating and recommendation of hospitals. The revision is a strategic shift in healthcare assessment and offers a chance for healthcare leaders to reassess performance enhancement methods.

Westcon-Comstor unveils new managed SOC solution for Cisco partners
Cisco has introduced a new offering powered by Cisco XDR that allows partners to access additional revenue streams. This product will provide partners with opportunities