Healthcare organizations can improve patient experience by automating communications solutions to better utilize patient data and overcome staffing challenges. Automated tools such as chatbots, AI, and natural language processing can streamline processes such as prescription requests and appointment scheduling. Additionally, data integration can enhance patient experiences by personalizing interactions. It is crucial that communication automation platforms prioritize patient data security and are user-friendly considering ongoing labor shortages.
Cloud Detection and Response (CDR) company, Gem Security, has raised $23m in an oversubscribed Series A funding round. The round was led by GGV Capital