Healthcare organizations can improve patient experience by automating communications solutions to better utilize patient data and overcome staffing challenges. Automated tools such as chatbots, AI, and natural language processing can streamline processes such as prescription requests and appointment scheduling. Additionally, data integration can enhance patient experiences by personalizing interactions. It is crucial that communication automation platforms prioritize patient data security and are user-friendly considering ongoing labor shortages.

Microsoft Teams To Block Screen Capture During Meetings
Microsoft will launch a “Prevent Screen Capture” feature for Teams in July 2025 to block unauthorized screenshots during meetings, addressing a key vulnerability. The feature