News and Analysis

C-suite executives and board members often react to cyberattacks with panic, anger, and frustration, leading to blame and rash decisions, according to industry professionals. The best approach to handle this is by creating a structure where clear decision-making can happen and keeping all parties informed. It is also essential to prepare for such scenarios with regular training and simulation exercises. Finally, effective communication, empathy, blameless postmortem, and avoiding coverups are vital during a cybersecurity crisis.