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How To Fight Scattered Spider Impersonating Calls to The IT Help Desk

Cyber defence systems and policies could be ineffective against social engineering, as cyber criminals find ways to circumvent policies by targeting IT Help Desk agents and users. Cyber criminals often use tools such as chat-based AI technology to mimic users, creating deepfakes or masking their voices to deceive defenders. The author advises businesses not to downgrade their security measures, but instead upgrade their verification tools and processes to combat such attacks.

Source: www.cyberdefensemagazine.com –

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