News and Analysis

Creating an incident response playbook can enhance an organization’s incident response. Playbooks consist of easy-to-use procedural methods needed to respond to incidents, helping to accelerate responses, reduce damage, and resume normal operations faster. Some types of playbooks include those for external media attacks, attrition attacks, and web or email-based attacks. To create a playbook, organizations should consider existing playbooks, assess and update existing response programs, include well-organized content, make the information user-friendly, and get feedback to improve the playbook.