Trust is crucial to inspiring and maintaining customer loyaly. While data breaches impact consumer trust, account takeovers (ATO) and financial fraud demonstrate that losing trust in a brand can occur anywhere along the customer journey.
Once…
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32 physicians leave Optum-owned medical group in 2 years
Oregon Medical Group, owned by UnitedHealth Group’s Optum, is having to drop patients due to a shortage of physicians with 32 leaving in the past