Healthcare providers should use real-time feedback systems for improving patient satisfaction levels, according to Mika Mäkitalo, CEO of HappyOrNot. Analyzing patient feedback about wait times, staff professionalism, quality of care and food can help providers better understand areas of patient experience that need improvement. Adopting AI and machine learning in data analysis can help identify trends, sentiment patterns, demographic details and specific problems faced by patients.
Anne Arundel government has made progress in securing systems since cyber incident, officials say – CBS News
Anne Arundel County government officials have reported making progress in securing systems following a cyber incident. Specific details of the incident were not provided, but
