Healthcare providers should use real-time feedback systems for improving patient satisfaction levels, according to Mika Mäkitalo, CEO of HappyOrNot. Analyzing patient feedback about wait times, staff professionalism, quality of care and food can help providers better understand areas of patient experience that need improvement. Adopting AI and machine learning in data analysis can help identify trends, sentiment patterns, demographic details and specific problems faced by patients.
FBI Deletes PlugX Malware from 4,250 Hacked Computers in Multi-Month Operation
The FBI has deleted PlugX malware from more than 4,250 infected computers as part of a US Department of Justice-approved multi-month operation. PlugX, controlled by
