Healthcare providers should use real-time feedback systems for improving patient satisfaction levels, according to Mika Mäkitalo, CEO of HappyOrNot. Analyzing patient feedback about wait times, staff professionalism, quality of care and food can help providers better understand areas of patient experience that need improvement. Adopting AI and machine learning in data analysis can help identify trends, sentiment patterns, demographic details and specific problems faced by patients.
The Light Collective amplifies its call for patient data rights
The Light Collective is planning to lead discussions on World Patient Safety Day (September 17) focusing on patient concerns about health data aggregation. The patient-led
