AI can improve clinical care if used responsibly and with a human touch, according to a panel at CES 2024. Chris Jagmin of CVS Health’s Aetna stressed it be used in low-risk areas like automating call centres, while Dr. Maria Ansari of The Permanente Medical Group highlighted its predictive capabilities for value-based care. Both warned against using AI for care denials without human oversight. The discussion followed commitments by 28 health providers for responsible AI usage.

The True Cost of Focusing on Cost Instead of Cost-Effectiveness
When payors consider only the cost of the medication and not the cost and risk to the patient, doctor, and healthcare system, the irony is


