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Hospitals share differing medical prices online versus over the phone, secret shopper survey finds

Hospitals have been posting their prices for services online as required since 2021, however, a secret shopper survey has found that these costs often don’t match the prices provided over the phone. For example, for services such as childbirth and brain imaging, the online cash prices dramatically differed from the quoted telephonic prices. This discrepancy potentially undermines efforts towards injecting transparency into medical prices.

Source: www.healthcaredive.com –

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