Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics, highlighted the importance of listening to patients’ complaints and grievances to prevent emotional harm caused by medical interactions. The aggregated patient feedback data not only helps in making medical procedures more reliable, but also contributes to the overall improvement of health system’s processes at Stanford Healthcare, where approximately one-third of complaints are communication-related.
The Outlast Trials outlines what's new in Season 2 after "cyber incident" caused "significant" delay – Eurogamer
Season 2 of The Outlast Trials experienced delays due to a cyber incident, but the game is now back on track. The article on Eurogamer