Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics, highlighted the importance of listening to patients’ complaints and grievances to prevent emotional harm caused by medical interactions. The aggregated patient feedback data not only helps in making medical procedures more reliable, but also contributes to the overall improvement of health system’s processes at Stanford Healthcare, where approximately one-third of complaints are communication-related.
5 reasons why healthcare organizations need a SIEM tool
Cybersecurity Awareness Month promotes the increase of cyber security and the role Security Information and Event Management (SIEM) systems play in protecting against cyber threats.