Trust in physicians and hospitals has seen a decline during the COVID-19 pandemic, threatening people’s confidence in the healthcare system. Healthcare providers are being advised to carefully consider how to use artificial intelligence (AI) to maintain patient trust. AI tools offer benefits like 24/7 availability and personalized information, but patients are also seeking transparent and personalized interactions. Healthcare experts hope to use AI to solve enduring medical issues and improve patient outcomes.
9 Months After Breach, Change Healthcare Billing Back Online
After an unprecedented ransomware attack, Change Healthcare has resumed its medical billing services after nine months of disruption. The attack impacted providers’ cash flows, threatened