Digital transformation firm Sphere’s CEO, Anthony Lucatuorto, advocates for healthcare providers to abandon inefficient, manual processes in favor of modern digital tools. The typical patient experience currently involves convoluted and costly billing methods, creating dissatisfaction. Lucatuorto suggests digital tools such as self-service appointment scheduling, online payment tools, and pre-visit cost estimates would bring healthcare up to speed with other industries’ convenience levels and improve overall patient experience.
Te Whatu Ora saves 175 more digital roles
Te Whatu Ora Health New Zealand will retain 175 Digital Services roles after stakeholder consultations, reducing initial plans to cut 653 positions. Despite keeping 1,460