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Healthcare must become as digital and consumer friendly as retail and banking

Digital transformation firm Sphere’s CEO, Anthony Lucatuorto, advocates for healthcare providers to abandon inefficient, manual processes in favor of modern digital tools. The typical patient experience currently involves convoluted and costly billing methods, creating dissatisfaction. Lucatuorto suggests digital tools such as self-service appointment scheduling, online payment tools, and pre-visit cost estimates would bring healthcare up to speed with other industries’ convenience levels and improve overall patient experience.

Source: www.healthcareitnews.com –

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