David Miles, chief information officer at Oklahoma Heart Hospital, shares tips for smooth electronic health record (EHR) changeovers, based on his experience leading a transition from Cerner to Epic. Key advice includes: building early momentum and encouraging change; defining roles and responsibilities pre-project; structured training before go-live; providing immediate on-site support post-go-live; dealing with staff resistance through honesty, listening and teamwork; and working with consulting firms to support complex transitions.
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Efforts to modernize healthcare data advancing
Dr. Tabitha Offut-Powell, vice president of Public Health Data Modernization and Informatics, spoke at the HIMSS25 conference in Las Vegas. She stressed the importance of