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EDUCAUSE 2023: Managing a Remote Higher Ed Cybersecurity Team

The University of Illinois is navigating the challenges of managing a large, remote cybersecurity staff. Taylor Judd, the director of information security, emphasizes the importance of breaking traditional secretive operation norms by promoting increased transparency and collaboration. Focus on customer service, tracking employee performances through data, and exploration of alternative working schedules are key strategies. Despite challenges, the overall advantages of remote working seem to prevail.

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