The City of Fort St. John services were severely impacted by a cyber attack. Energeticcity.ca reported on the incident, highlighting the significant disruption caused by the attack on the city’s services. The extent of the impact on essential services and the ongoing resolution efforts were not specified in the summary.
Modernize Healthcare Contact Centers for Staff and Patients
Johns Hopkins Medicine receives about 3 million scheduling calls from patients each year. So, when new contact center technologies and processes helped the organization trim
