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Connected Care: Cypress Living Makes Primary Care a Priority for Residents

Cypress Living, a senior care organisation in Fort Myers, Florida, has set up its own primary care practice to provide consistent clinical services onsite. Using newly renovated space and technologies like telepresence carts and Microsoft Teams, it can provide lab services, EKGs, basic wound care, and chronic disease management. The new system has also digitised a paper-based incident tracker for better visibility and coordination of support. The company stresses the importance of keeping open channels of communication, involving the clinical department in decision making, and adapting care models to improve services.

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