The US Department of Veterans Affairs (VA) established a customer experience office in 2015 to improve service delivery to its veterans and their families. In partnership with Medallia, they initiated the Veterans Signals (VSignals) program to gather real-time feedback, with AI-enabled insights helping to flag potential mental health crises. This improved approach has increased trust in the VA and received the Service to Citizens Award in 2019.
Immune Response Gene Variants Tied to Earlier Breast Cancer in BRCA1 Carriers
Researchers headed by a team at Tel Aviv University have discovered that damaging variants in genes involved in a rapid immune response (innate immunity) are
