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CIOs ‘enchanted’ by cloud, but lack metrics to justify investment

A survey conducted by Apptio and the Worldwide Executive Council reveals that most CIOs are planning to invest in cloud technologies but are not tracking the required metrics to make a case for return on investment. The survey found that IT decision-makers are struggling to understand the economic drivers behind cloud decisions and lack the ability to calculate the cost of delivering IT services accurately. This hinders their ability to benchmark services and deliver them at market rates.

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