Marks & Spencer (M&S) is facing significant operational disruptions due to a cyberattack that began on April 25, 2025. The attack has disabled contactless payment and click-and-collect services, leading to a £700 million loss in market value. CEO Stuart Machin apologized to customers and stated that efforts are ongoing to restore normal operations, though a timeline remains unclear.

M&S boss urges shoppers to visit stores in person as it battles cyber-attack – The Guardian
Marks & Spencer’s CEO, Stuart Machin, apologized for recent service disruptions caused by a cyber attack, assuring customers that the company is working tirelessly to