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Balancing cybersecurity concerns with patient needs in an era of increased risk

In the healthcare industry, significant security incidents are a common occurrence, with 82% of hospitals reporting such incidents in the past year. To address this challenge, healthcare organizations need to effectively communicate necessary information to patients while also managing compliance with regulations like HIPAA. Identifying critical systems and their owners, as well as managing risks with third-party vendors, is essential. Balancing security and patient care is crucial, as inadequate security can have dire consequences. IT leaders should perform risk assessments and communicate weaknesses to business owners. The ServiceNow platform can help automate and improve communication of system weaknesses.

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