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Arnot Health uses secure texting to slash ED door-to-floor times by 36%

Arnot Health, a 475-bed health system in New York, reduced “door-to-floor” time in its emergency department by 36% after implementing a secure texting platform. The platform allowed hospital staff to collaborate and coordinate patient admissions more efficiently, leading to faster and smoother transfers. Additionally, the new communication process improved staff satisfaction by providing a transparent and trackable process.

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