Southern Cross Care Queensland has lowered its staff turnover from 40% to 17% by automating its workforce management through a suite of solutions from Humanforce, improving time and attendance, rostering, and financial wellbeing practices. Meanwhile, New South Wales has extended free virtual healthcare to Sydney, aiming to decrease unnecessary emergency department waits. Furthermore, Western Australia’s Country Health Service has launched a virtual hand therapy pilot program, offering co-consultation appointments through the Telehands Clinic.

The True Cost of Focusing on Cost Instead of Cost-Effectiveness
When payors consider only the cost of the medication and not the cost and risk to the patient, doctor, and healthcare system, the irony is


