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How 3 Leading Senior Care Organizations Approach Innovation

How 3 Leading Senior Care Organizations Approach Innovation

Late at night, when residents at Asbury Communities have a pressing question about tomorrow’s activities or dining options, they don’t have to wait for morning to ask. Now, they can pick up their room phone and ask Joy, a concierge powered by artificial intelligence.
It’s similar to Alexa or Siri, but Joy is delivered through an aging tech provider’s AI bot that pulls information from Asbury’s resident engagement platform. It doesn’t replace human concierges, but it extends service to off-hours, says COO Todd Andrews.
Joy is one of many innovative solutions the senior care organization has…

Source: healthtechmagazine.net –

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