Hotel industry experts are urging the adoption of unified data platforms to increase efficiency, tackle labor shortages, and enhance guest experiences. Increasingly, property management systems (PMS) like Cloudbeds and Stayntouch use AI and cloud technology to streamline operations, reducing staff workload through automation, and cutting costs with real-time data analysis. Additionally, software integrations are seen as key to tailoring guest experiences, thereby increasing revenue.

For 2025, HIMSS will focus on four policy areas
The content outlines key areas of an enterprise taxonomy, focusing on legislation, analytics, AI, cybersecurity and privacy, workforce development, public policy, and data and information