Advocate Health launched a personalized digital health journey to enhance patient engagement through automation and integration with its Epic EHR system, resulting in a 30% increase in engagement. The approach reduces clinician burden by automating patient education and facilitating better communication via text messaging, particularly benefiting underserved populations. Future plans include expanding user experience journeys for various patient personas.
M&S boss urges shoppers to visit stores in person as it battles cyber-attack – The Guardian
Marks & Spencer’s CEO, Stuart Machin, apologized for recent service disruptions caused by a cyber attack, assuring customers that the company is working tirelessly to
